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Phone and Inside Sales Skills - Training Workshops for Teams

Create a competitive edge that will grow sales revenues and convert more opportunities with highly practical skills for phone and inside sales representatives.

Develop the selling skills of your team, including how to:

  influence customer decisions
  sell value, cross sell and up sell
  quickly gain customer trust and confidence
  artfully handle customer concerns
  effectively question customer needs
  gain commitment and close sales
  use the rules for effective phone communication
  manage dissatisfied customers

 
'Solution Based Selling' for phone and inside sales teams builds practical, street-smart skills that maximise the potential of every customer relationship. Get a preview CD of the program content here. It's guaranteed to improve the performance of your team!
 
Run a customised workshop with your phone and inside sales team that will elevate their ability to understand and solve customer problems. See the Phone and Inside Sales Skills Workshop Outline - it will develop your team's ability to better sell and service customers.
 

Testimonial - DHL